Job Title: Web
Based Business Analyst with Interwoven Teamsite Exp
Duration: 36 months
Location: San
Mateo, CA
Education and Experience
-Bachelor's Degree in Marketing, Business, Management Information Systems,
Computer Science or related fields.
- 2-5 years experience in business requirement development for web
technologies
Job Description: Web
Technologies:
o Develops
expertise and remains current on emerging internet technologies that impact
user interface, web design, website maintenance, web metrics/reporting
capabilities, rich internet applications, and search technologies.
o Works with Sr.
Business Analyst to further develop understanding of relevant web technologies.
Knowledge, Skills
and Abilities
• Microsoft Office
skills:
Intermediate:
Excel, Word, Access, PowerPoint, Visio, Project
• Ability to
communicate effectively both orally and in writing and to
establish and
maintain cooperative working relationships with persons contacted in the course
of performing assigned duties
• Strong attention
to detail
• Ability to
maintain updated knowledge of procedures, products and
activities of
assigned area
• Ability to
adhere/respond to established time frames and schedules
• Ability to work
independently
• Ability to
exercise independent judgment consistent with department guidelines
• Strong
understanding of Internet and website management technologies
• Strong
understanding of Content Management systems and application these systems to
solve business publishing and marketing communication needs (Interwoven
TeamSite highly desired). Ability to manage multiple priorities and multi-task,
switching priorities as needed within a collaborative environment.
• Understanding of
JSP, JavaScript, HTML (various versions), multimedia technologies, and other
related technologies, as well as understanding of databases, servers and basic
Internet concepts.
• Understanding and
experience with interface design, site architecture design, and usability
requirements.
Problem Solving and
Decision Making
• Work is performed
under very general direction; participates in
determining
objectives of assignment; work is reviewed for adequacy in meeting objectives
• Develops
solutions to a variety of complex problems; ensures solutions
are consistent with
organization objectives
Additional
Desirable Qualifications
• Financial
Services experience, preferred
• Scrum Product
Owner certification preferred
o Identifying,
facilitating, and developing business requirements,
applying analytical
skills to identify potential business and/or technology solutions and issues.
o Documenting
business and content management system requirements, developing use and test
cases, participating in UAT testing and developing end-user training of
implemented functionalities.
o Interpreting
business, technical, and legal information and
objectives/goals to
identify key issues and details to present
understandable alternatives,
both orally and in writing, to individuals of varying technical expertise at
all levels of the organization.
o Incorporating
effective judgment and decision making skills to shape and manage the scope of
projects, balance multiple priorities, and maintain a high-level of attention
to detail in a fast paced environment.
o Work with
geographically diverse, cross functional teams to effectively drive business
value. Interact closely and build effective business relationships with
non-co-located teams and stakeholders.
o Participating in
regularly scheduled website management enhancement and functional releases to
ensure site functionality meets business
requirements,
usability standards, and stated business objectives
Key
Responsibilities and Job duties
Identifying,
Facilitating and Developing Business Requirements:
o Collaborates with
business (stakeholders, legal, user experience) and technical teams to identify
goals, capabilities, and limitations.
Responsible for
articulating business needs and system capabilities.
o Develops and
documents written business requirements for web or web content functionality
projects in a manner that allows for an efficient handoff to technology
partners.
o Analyzes,
identifies, and prioritizes competing business requirements to recommend and
develop potential solutions that support the key goals and project objectives.
o Anticipates,
quantifies, and resolves problems or issues with
requirements in a
timely manner.
o Creates use and
test cases spanning multiple systems to ensure
implementation and
validation of expected results.
o Controls the
number and scope of changes to the business requirements in order to meet
project goals and deadlines.
o Creates new
procedure documentation in support of new processes, products, and/or system
enhancements.
o Identifies and
recommends training needs in response to process changes and/or new
product/system implementations.
o Provides
post-implementation support for all approved deliverables
Enhancements and
Releases:
o Participates in
regularly scheduled releases, discretionary projects and ad hoc functionality
requests.
o Develops and
documents requirements, test cases, and training guides for the implementation
and verification of functional enhancements to the website or other supporting
systems.
o Participates in
prioritization discussion using analytical skills to
provide assessment
for business and technical efforts.
o Gathers
comprehensive information to be used in problem identification and resolution
Website Production:
o Owns and
proactively supports day-to-day web and email marketing campaign projects
including partnering with business and technical teams to develop and update
new content pages, website promotions, or functionality to support new or
ongoing marketing efforts.
o Develops and
documents requirements for the development and launch of micro-sites or other
campaign specific web strategies.*
Compliance
Documentation:
o Create and
maintain compliance related documentation both on the web (eg. Caveats) and offline
(eg. Audit related documentation).
o Work with Legal
and compliance teams to better understand and implement compliance related
procedures.
System/Function
Expertise:
o Works with
business users to build subject matter expertise of assigned systems,
functional components, or areas of site of responsibility.
o Builds expertise
with specific tools and technology systems supporting the website (i.e. Content
Management Systems, Web Analytics, Caveats, Rich Internet Applications, etc.)
o Proactively seeks
expanded understanding of dependent systems to identify ways to leverage
capabilities across websites or site areas, partnering with technology and
business partners as needed.
o Acts as business
liaison with stakeholders, other business partners, and technology teams.
o Works with Sr.
Business Analysts to develop requirements and further
develop
system/functional expertise
Project Management
and Reporting:
o Schedule and
facilitate meetings, communicate with team members and business partners, and
develop project plans for small to medium sized functionality or enhancement
projects.
o Complete job
tracking reports documenting time spent on various
activities for
leadership teams.
o Gather and
communicate web metrics information to key business and technology partners for
assigned areas of responsibility.
Please send your cv to
Cheers...
Thiyagarajakumar Ramaswamy
Director
KalaAnantarupah Consultants
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